How do you price the projects?
Projects are priced at 3 different levels:
1. Fixed Price. Where the business requirements and scoping is understood and complete. We will price the project based on an end date and the deliverables
2. For an ongoing project, the pricing is based on our consultants rate card, Time and Materials
3. SME resource required for a short period of time, to enable the client to complete the configuration, provide SME advise and delivery of training and documentation
Advantages of using Jacks?
We specialise in only Calypso Software for the financial industry. All of our consultants have the business and technical experience. We only hire consultants with a minimum of 5 years experience. We are not a recruitment agency, and all our consultants range from Programme Management to Testers
How do you ensure smooth Implementation Delivery?
We adhere to the following as key processes:
1. Excellent engagement with Client and Calypso Vendor
2. Agile methodology and approach to the project
3. Onsite Consultants
4. Continuous monitor and resolving of issues and bottlenecks
5. Engagement in Workshops, steering committee and business users
6. Post Live Support
7. Continuous Training to the business and users
Do you partner with other large consultancies?
Yes. We have in the past and also are open for further discussions
What is the average time for an upgrade?
This is tricky, as some will tell you 3 months and some 1 year. However we have seen many fail past the deadline. Reasons are: latest functionality in upgrade not completed, customised pricers etc not upgradeable, super-ceding functionality in latest version not understood.
However for a vanilla based upgrade, 3-6 months is the norm, where an upgrade is after multiple versions, we would allow 1 year to ensure all new functionalities are compatible, tested and understood
What are some of the changes in latest version?
Some examples:
1. OPL (Official PL)
2. Schedule Tasks
3. Front Office Workstation
4. Task Station
5. Collateral Module
What is the average time to implement a new asset class?
1. 3 months if no migration from legacy system
2. 6 months if legacy migration and migrating historical data as well as the lifecycle of the trades is implied
Which modules do clients not use due to lack of implementation knowledge?
1. CWS (Calypso Work Station) and FOWS (Front Office Workstation) - reporting frameworks for LIVE and Historical PL, Risk.
2. OPL (official PL Risk Analysis)
3. Hedge Accounting Framework
Do you provide Health-check?
Yes we do, and this is complimentary for 3 days before any engagement or agreement.